Home / BUSINESS / MTN makes U-turn on new withdrawal fee, maintains 1% charge

MTN makes U-turn on new withdrawal fee, maintains 1% charge

Telecommunication network giant, MTN, has withdrawn the planned review of the cash-out fee for mobile money.

It had earlier announced that starting Saturday, July 1, 2023, customers will experience an adjustment in fees for cash-out transactions that exceed a specific threshold [GH¢2,000 and above].

The GH¢20 flat rate charge on withdrawals of GH¢2,000 and above will be deducted directly from the customer’s wallet.

But in a new message dispatched to customers on July 27, 2023, the mobile network operator said the review has been withdrawn.

It noted that the current fee of 1%, which is capped at GH¢10 remains the charge on all withdrawals.

“Y’ello valued customer, the planned review of the cash-out fee for MoMo has been withdrawn. The current cash out fee of 1%, capped at GH¢10 still remains and will be charged to your wallet. Do not pay any other fees, We apologize for any inconvenience this may have caused,” the SMS read.

 

About Elvis Anokye

Check Also

Let's dive into Jayson Tatum Biography, professional career, age, height, weight, birthplace, and position on his team following his outstanding performance at the 2024 NBA Finals where he was awarded the best player award.

Jayson Tatum Biography, Career, Age, Height, Weight, Birth place, Education, position

Let’s dive into Jayson Tatum Biography, professional career, age, height, weight, birthplace, and position on …

Afua Asantewaa Lands Phyto Science Deal

Afua Asantewaa (left)   Stem Cell therapy giants – Phyto Science has signed Afua Asantewaa …